87% of corporate clients agree on three specific factors regarding their communications providers:
1. Bills are impossible to decipher: they do not know which services they have contracted and how to manage them.
2. They think they are paying more than they should: quite often they receive calls and special offers from other providers trying to persuade them to change companies.
3. There is room for improvement in the scores of quality service: some trouble tickets languish for weeks without any resolution.
With our software TEA (Telecom Expense Management) we have already optimized the invoices of 25 clients during the first year, with an average savings of 28%.
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